We're here
to help.

Got a question or running into an issue? Send us an email and we'll get back to you as soon as possible.

Contact Support

Email us with your question, order issue, or feedback. Include your device model and iOS version if you're reporting a bug.

Common questions

How do I cancel my subscription?

Go to Settings on your iPhone → tap your name → Subscriptions → CashSnap → Cancel Subscription.

I lost my subscription after reinstalling — how do I restore it?

Open CashSnap, go to the upgrade screen, and tap Restore at the bottom. Your subscription will be restored using your Apple ID.

The price estimate seems wrong — why?

CashSnap uses AI and real market data to estimate prices, but results can vary depending on condition, location, and demand. Use it as a guide rather than a definitive value.

How do I delete my account and data?

Go to Settings inside the app and tap Delete Account. This permanently removes all your data from our servers.